GTS delivers end‑to‑end Irregular Operations (IROPS) solutions: passenger and baggage transport, multilingual communications, and 24/7 control—so you recover faster and keep customers loyal.
Coaches, minibuses and executive cars coordinated from curbside to hotel or onward flight. Real‑time ETAs and manifests.
Secure, barcode‑tracked baggage shuttles with chain‑of‑custody and delivery confirmation to hotels or airports.
24/7 NOC with incident playbooks. Spin up capacity in 2–4 hours at major hubs.
Networked suppliers across UK/EU/US with service‑level governance and compliance.
Live dashboards: pax moved, minutes saved, CSAT, and cost per disrupted passenger.
20+ languages via SMS, WhatsApp and email templates. Staff scripts to reduce queue time and stress.
Major IROPS events
Clients value our professionalism, precision, and dedication—driving us to deliver outstanding results every time.
+44 203 838 1702
24/7/365
Tell us where and when you need support. We can activate within hours at most major hubs.