Airline Disruption Managed. Passenger Experience Protected.
GTS delivers end‑to‑end Irregular Operations (IROPS) solutions: passenger and baggage transport, multilingual communications, and 24/7 control—so you recover faster and keep customers loyal.
Book a capabilities call
Explore services
IROPS services built to move people and information—fast
Deployable within hours. API‑ready. Compliant across UK, EU and global regions.
Passenger Transport
Coaches, minibuses and executive cars coordinated from curbside to hotel or onward flight. Real‑time ETAs and manifests.
Baggage Transport
Secure, barcode‑tracked baggage shuttles with chain‑of‑custody and delivery confirmation to hotels or airports.
Immediate Response
24/7 NOC with incident playbooks. Spin up capacity in 2–4 hours at major hubs.
Global Coverage
Networked suppliers across UK/EU/US with service‑level governance and compliance.
Reporting & ROI
Live dashboards: pax moved, minutes saved, CSAT, and cost per disrupted passenger.
Multilingual Comms
20+ languages via SMS, WhatsApp and email templates. Staff scripts to reduce queue time and stress.
Flights served
0
+
Major IROPS events
Passengers assisted
0
M+
Across regions
Customer satisfaction
0
%
Why airlines choose GTS in a disruption
-
Airline‑grade governance: vetting, SLAs, GDPR, and insurance. -
Single incident room: transport, baggage and comms in one place. -
Transparent pricing and post‑event reporting within 48 hours. -
Experienced at LHR, LGW, MAN, EDI, DUB and major EU hubs.
What Clients Say?
Clients value our professionalism, precision, and dedication—driving us to deliver outstanding results every time.
GTS kept our passengers moving when weather closed two stands and spiked misconnects.
Maloila Kalis
Clear comms, fast manifests, and zero baggage losses over a 12‑hour disruption.
Jobaida Hakio
Fusce sodales egestasne, in pulvinar enim ultricies at. Vivamus vitae sequats elit. Praesent lacinia tinc varius. Vestibulum aknte ipsum the primis.
Bardem Smith
Fusce sodales egestasne, in pulvinar enim ultricies at. Vivamus vitae sequats elit. Praesent lacinia tinc varius. Vestibulum aknte ipsum the primis.
Malhotra Matis
GTS kept our passengers moving when weather closed two stands and spiked misconnects.
Maloila Kalis
Clear comms, fast manifests, and zero baggage losses over a 12‑hour disruption.
Jobaida Hakio
Fusce sodales egestasne, in pulvinar enim ultricies at. Vivamus vitae sequats elit. Praesent lacinia tinc varius. Vestibulum aknte ipsum the primis.
Bardem Smith
Fusce sodales egestasne, in pulvinar enim ultricies at. Vivamus vitae sequats elit. Praesent lacinia tinc varius. Vestibulum aknte ipsum the primis.
Malhotra Matis
ops@groundtransportsolution.com
Phone:
Ops hours
24/7/365
Talk to our IROPS team
Tell us where and when you need support. We can activate within hours at most major hubs.